This privacy policy may be modified or supplemented at any time, therefore, users of the website are encouraged to review it regularly.
The Client declares that they have read the entire privacy policy by visiting the website and accept it without restriction or reservation.
This privacy policy is written in French. Only the original French version is legally binding and takes precedence over any interpreted or translated version in another language.
DATA COLLECTION
The Site ensures that the collection and processing of personal data comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act of January 6, 1978.
We implement industry-standard security measures to protect your personal data against any loss, misuse, unauthorized access, disclosure, or modification. Our website uses the HTTPS (SSL) protocol to secure data exchanges. Although no transmission method over the Internet is completely secure, we strive to apply best practices to protect your information.
1 - Types of Data Collected
When browsing the Site, the following types of data may be collected:
Personal information (name, surname, address, email)
2 - Purpose of Data Collection
The collected data is used for:
- Customer service management
Contact Form
The information provided in the website forms (name, surname, email, message) is sent by email to a Gmail address for the L’Escale Flayoscaise team. It is used solely to process your requests and respond to them.
Cookies
Cookies are files stored on your computer’s hard drive during your internet browsing, particularly on the website. A cookie is not used to collect personal data without your knowledge, but to record information related to your browsing on the site, which can be directly read by L’Escale Flayoscaise during your subsequent visits and queries on the site (such as, for example, the pages you have viewed or the date and time of the consultation of these pages). By default, cookies are not automatically installed (except for cookies necessary for the operation of the site and the services of www.escaleflayoscaise.com). In accordance with applicable regulations, L’Escale Flayoscaise will require your consent before implementing any other type of cookies.
Third-Party Services
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions. You may be directed away from our website by clicking on certain links. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies carefully.
Statistics and Audience Measurement
Our website www.escaleflayoscaise.com collects audience measurement data through Google Analytics services. The confidentiality clauses of Google Analytics services are available on their website. These statistics help us understand the usage and performance of our site to improve its functionality and content presentation.
Transmission of Personal Data
We use external companies to manage the technical operation of the Website and our services, hosting, Google Analytics. These companies act as data processors for the personal data for which we are responsible. By accepting this Policy, you agree that we may also allow these data processors to handle data for which you are responsible. Some of these data processors and third-party service providers are located outside the European Union, particularly in the United States. You consent to our use of subcontractors in third countries without security guarantees, provided there is a legal framework governing the transfer of your personal data, such as compliance with the EU-U.S. Privacy Shield.
3 - User Rights
Under GDPR, users have the following rights:
- Access, rectification, and deletion of their data
- Objection to data processing
- Data portability
You can request a file containing all personal data we hold about you, including the data you provided. You can also request the deletion of your personal data. This does not include data stored for administrative, legal, or security purposes.
To exercise these rights, contact us at: agbilic@gmail.com.
4 - Data Retention Period
Personal data is retained for the following durations:
- Contact data (emails sent via the contact form): retained for 1 year after the last interaction.
All users can view, edit, or delete their personal information at any time. The site administrators can also view and modify this information.
Questions and Contact Information
If you wish to access, correct, modify, or delete any personal information we hold about you, file a complaint, or request more information, contact us at agbilic@gmail.com.